Discussion:
Deeeeeeeeee Lay
(too old to reply)
Sir F.A. Rien
2013-02-27 15:49:25 UTC
Permalink
"We sincerely apologize for your experience. After an investigation,
we could not determine why the First-Class Mail piece took 20 days to
arrive at its destination. That is not a normal occurrence. We do
not know why there was a delay. The normal service standard for
First-Class Mail from Pennsylvania to Washington would be
approximately 5 days. Again, we apologize that we are unable to
provide a reason for this delay."

But of course, they'll still charge full rate and surcharges ... !
Bill Sharpe
2013-02-27 18:07:08 UTC
Permalink
Post by Sir F.A. Rien
"We sincerely apologize for your experience. After an investigation,
we could not determine why the First-Class Mail piece took 20 days to
arrive at its destination. That is not a normal occurrence. We do
not know why there was a delay. The normal service standard for
First-Class Mail from Pennsylvania to Washington would be
approximately 5 days. Again, we apologize that we are unable to
provide a reason for this delay."
But of course, they'll still charge full rate and surcharges ... !
Five days normal delivery time seems long for first class mail. But what
surcharges are you talking about?

I had a bill from my dentist right here in town that took two weeks to
get to me a couple year ago.

Bill
Sir F.A. Rien
2013-02-28 15:31:32 UTC
Permalink
Post by Bill Sharpe
Post by Sir F.A. Rien
But of course, they'll still charge full rate and surcharges ... !
Five days normal delivery time seems long for first class mail. But what
surcharges are you talking about?
Shape/size, non machinable.
Post by Bill Sharpe
I had a bill from my dentist right here in town that took two weeks to
get to me a couple year ago.
Yeah, well was it TRACKED? This was!

Main point is that two sendings, one Media, one First, the first left
a week before the media and arrived almost a week after!

10 oz on the first and 4# on the media, but it got better service.
Victor Manta
2013-02-27 21:39:43 UTC
Permalink
Post by Sir F.A. Rien
"We sincerely apologize for your experience. After an investigation,
we could not determine why the First-Class Mail piece took 20 days to
arrive at its destination. That is not a normal occurrence. We do
not know why there was a delay. The normal service standard for
First-Class Mail from Pennsylvania to Washington would be
approximately 5 days. Again, we apologize that we are unable to
provide a reason for this delay."
But of course, they'll still charge full rate and surcharges ... !
"First-Class Mail® : Estimated delivery time is two to three days."

Source USPS:
http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&view%28%29=c{12adaeb0-57e2-11dc-51b6-000000000000}

The difference between the "estimated delivery time" and the "normal service
standard" is interesting! Of course, the "approximately" and the "Guaranted
= No" allows for anything in between and outside any limits.
--
Victor Manta, PWO, AIJP

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Sir F.A. Rien
2013-02-28 15:32:42 UTC
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Post by Victor Manta
"First-Class Mail® : Estimated delivery time is two to three days."
http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&view%28%29=c{12adaeb0-57e2-11dc-51b6-000000000000}
The difference between the "estimated delivery time" and the "normal service
standard" is interesting! Of course, the "approximately" and the "Guaranted
= No" allows for anything in between and outside any limits.
Well, whoopie gold berg!

Guess you didn't -=read=- the quote FROM the USPS I posted ...
Victor Manta
2013-03-03 04:12:58 UTC
Permalink
Post by Sir F.A. Rien
Post by Victor Manta
"First-Class Mail® : Estimated delivery time is two to three days."
http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&view%28%29=c{12adaeb0-57e2-11dc-51b6-000000000000}
The difference between the "estimated delivery time" and the "normal service
standard" is interesting! Of course, the "approximately" and the "Guaranted
= No" allows for anything in between and outside any limits.
Well, whoopie gold berg!
Guess you didn't -=read=- the quote FROM the USPS I posted ...
Wrong guess, I did read your quote from USPS, and when answering I resumed
it. Because you didn't leave it in your last posting the context got lost.

I repost your quotation below to show that there is no much difference
between both quotations, each of them avoiding the USPS responsibility for
the delays of the First-Class Mail.

"We sincerely apologize for your experience. After an investigation,
we could not determine why the First-Class Mail piece took 20 days to
arrive at its destination. That is not a normal occurrence. We do
not know why there was a delay. The normal service standard for
First-Class Mail from Pennsylvania to Washington would be
approximately 5 days. Again, we apologize that we are unable to
provide a reason for this delay."
--
Victor Manta
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